Booking Terms

Terms and Conditions

Please note that booking with Lagoon Breeze B&B you accept of our terms and conditions.

Reservations are subject to terms and conditions on check-in.

Entry and use of Lagoon Breeze B&B is at own risk. Staff and owners of Lagoon Breeze B&B will not be responsible for any injuries, theft and / or damages that might occur during your visit unless such injuries / damages are due to proven gross negligence.

Please do not removed from the room for going to the beach/lagoon.

Lagoon Breeze B&B as the Right of Admission

Alcohol allowed, but please use responsibly with respect to other clients.

No music allowed on the premises.

Adult supervision of children for the duration of your stay with us.

It is the responsibility of the adults / parents to see that the children do not vandalize property or equipment. You will be responsible for purposeful breakages.

During peak period, a higher deposit requested.

One-day reservations paid in full.

Full payment required before or on arrival.

Bookings made in less than 3 days before arrival must paid in full.

Deposits paid electronically (banking details available on invoice) or by credit card on site.

Check-in times:  14H00

Check-out times:  11H00

Please note:  NO check-in after 20H00 

Early check-in is possible with prior arrangement, please.

All rates quoted in South African Rand value.

After a reservation 50% deposit must receive within five (5) working days or the reservation is cancelled.

Always use invoice number as reference for your payment.

All clients will sign an indemnity form at check-in for personal responsibility whilst staying at Lagoon Breeze Guesthouse, Knysna

Child policy

We do accept children now at the premises.

All children under the age of 2 do not pay to stay at our Guesthouse, but we don’t provide any bedding for these children.  They can share a bed with their parents.

All children from age 3 up to age 5 are welcome to stay at our Guesthouse as they will occupy a bed in the house.  They will pay half of the daily rate for accommodation as well as half the rate for breakfast serving. 

All children from age 6 up will pay full daily rate for accommodation and breakfast serving.

Please note that parents are responsible for their children at all times.

Cancellation policy

Please be aware of our cancellation policy before accepting accommodate at our establishment.

Verbal and email bookings are binding as a confirmation of the booking.

If cancelled or modified up to 30 days before date of arrival, no fee will be charged.

In case of no-show or premature departure, the total price of the reservation will be charged - no refund is possible.

 The following will come into effect in the event of a now show or cancellation:

         Cancellation 3 days prior to arrival – forfeit 100% of deposit

·         Cancellation 14 days prior to arrival – forfeit 50% of deposit

·         Cancellation 30 days prior to arrival – forfeit 25% of deposit

Rates are subject to confirmation and availability and may change without prior notice